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Samsung Refrigerator 39E Error Code

Ice maker function error. Here is what it means and how to clear it, easiest fix first.

39E
Moderate DIY

The ice maker did not complete its harvest cycle correctly. A bucket that is not seated, a jammed ice tray, a freezer that is too warm, or a water supply problem can all play a part. A failed ice maker assembly is the usual part-level cause.

Shown as 39E or 39C. The related codes 8E and 14E point to an ice maker sensor fault and 33E to the ice pipe heater.

Safety first: unplug the refrigerator (or switch off its breaker) before touching filters, hoses or panels. If you smell burning or gas, or see water near the outlet, stop and call a professional.

How to fix Samsung 39E

  1. Check freezer temperature

    Samsung ice makers need the freezer at 0°F (-18°C) or colder, even when the ice maker is in the fridge door. If it is set warmer, lower it, turn on Power Freeze and wait about 3 hours.

  2. Reseat the bucket and clear foreign items

    Remove the ice bucket, take out any scoops, food or other items, and push it back until it locks. Check that the Ice Off icon is not lit.

  3. Run the ice maker test

    Press and hold the Test button on the ice maker until it chimes, which can take up to 10 seconds. If it does not chime, unplug the fridge or switch off its breaker for 2 minutes and try again. The test runs for about 6 minutes on an ice maker in the fridge compartment and about 30 seconds on one in the freezer.

  4. Do not force or melt the ice maker

    If the bucket is stuck or the ice maker is iced up, do not pry it out or apply heat such as a hair dryer. Samsung warns that defrosting the ice maker yourself can damage it, so leave it for a technician.

When to call a technician

If the ice maker does not respond to the test, or there is still no ice 3 hours after the freezer is cold enough and the bucket is seated, request service for the ice maker assembly. Full ice production can take up to 24 hours, so a slow start alone is not a fault.

Parts that commonly cause 39E

Order parts by your exact model number so they fit.

Other Samsung refrigerator codes

Frequently asked questions

What does 39E mean on a Samsung refrigerator?

The ice maker did not complete its harvest cycle correctly. A bucket that is not seated, a jammed ice tray, a freezer that is too warm, or a water supply problem can all play a part. A failed ice maker assembly is the usual part-level cause.

Can I fix Samsung 39E myself?

Often. The first steps above are safe checks a homeowner can do. If they don't clear 39E, the cause is likely a worn part that needs replacing.

What if 39E keeps coming back?

A code that returns after a reset and the checks above usually means a part is wearing out. Note when 39E appears (which cycle, how often) and have your model number ready; it helps a technician bring the right part on the first visit.

Last reviewed 2026-10-19. Codes and steps can vary by model; check your owner's manual.

References