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Hotpoint (UK) Washer F02 Error Code
Motor circuit fault. Here is what it means and how to clear it, easiest fix first.
There is a fault in the motor circuit, so the drum may turn on and off unpredictably or not turn at all during a wash. Possible causes include the motor, its wiring or the motor control electronics.
Applies to UK/European Hotpoint machines only, not GE-made Hotpoint washers sold in the US. Indesit's UK service site lists the same code with the same meaning.
How to fix Hotpoint (UK) F02
Try one reset
Switch the machine off and unplug it. If there is water near the outlet or cord, switch off the circuit breaker instead of touching the plug. Wait a couple of minutes, plug it back in and try a short program. If the drum still does not turn properly, stop using the machine.
Note the details for the technician
Write down the code, the program you were running and the model and serial numbers from the label inside the door. This helps the technician bring the right parts.
When to call a technician
Book a technician. Motor and wiring checks involve live electrical parts and should not be done at home.
Parts that commonly cause F02
- Drive motor
- Motor carbon brushes
- Motor control board
Order parts by your exact model number so they fit.
Other Hotpoint (UK) washer codes
- F05Not draining: blocked pump filter or waste hose
- F06Door lock fault
- F01Electronic circuit board fault
- F18Internal data error
- F03Temperature sensor fault: not heating
- F07Heating circuit or board fault
- F08Heater fault
- F09Software fault
- F11Drain pump circuit fault
- F12Electronic control fault
- F13Dryer temperature sensor fault (washer dryers)
- F15Heater control fault
- F16Drum position fault (top loaders)
Frequently asked questions
What does F02 mean on a Hotpoint (UK) washer?
There is a fault in the motor circuit, so the drum may turn on and off unpredictably or not turn at all during a wash. Possible causes include the motor, its wiring or the motor control electronics.
Can I fix Hotpoint (UK) F02 myself?
Only the basic checks. You can safely try the steps above, but F02 usually points to a part or fault that needs a technician.
What if F02 keeps coming back?
A code that returns after a reset and the checks above usually means a part is wearing out. Note when F02 appears (which cycle, how often) and have your model number ready; it helps a technician bring the right part on the first visit.
Last reviewed 2026-10-19. Codes and steps can vary by model; check your owner's manual.