Samsung Washer HC Error Code
Water heater problem. Here is what it means and how to clear it, easiest fix first.
The washer has detected a fault with its internal water heating, which some Samsung models use to raise water temperature. It usually points to a failed heating element, a wiring problem, or a heater relay on the control board.
Also shown as HE, HE1, Hr, or 1 HC depending on the model.
How to fix Samsung HC
Reset the power
Turn the washer off, then unplug it or switch off its circuit breaker for about 2 to 3 minutes. Restore power and start a new cycle. A one-time glitch often clears this way, so note whether the code comes back.
Try a cycle without heat
Run a cold or warm cycle that does not use the internal heater (avoid Sanitize, Steam, or Hot). If that cycle finishes normally, the washer is otherwise working and the fault is limited to the heating circuit. Heater codes are rarely caused by your home's hot water supply.
When to call a technician
If the code comes back after a reset, the heating element, its wiring, or the control board needs electrical testing, which should be done by a technician.
Parts that commonly cause HC
- Heating element
- Main control board
- Wire harness
Order parts by your exact model number so they fit.
Other Samsung washer codes
- 4CWasher is not filling with water
- 4C2Hot and cold hoses are reversed
- 5CWasher is not draining
- UBLoad is unbalanced
- dCDoor or lid not closed and locked
- LCWater leak or water level problem
- OCWasher is overfilling
- 3CMotor error
- tCWater temperature sensor error
- SdToo many suds
- E2Control panel button is stuck
- ACCommunication error between control boards
- 9C1Power supply voltage error
Frequently asked questions
What does HC mean on a Samsung washer?
The washer has detected a fault with its internal water heating, which some Samsung models use to raise water temperature. It usually points to a failed heating element, a wiring problem, or a heater relay on the control board.
Can I fix Samsung HC myself?
Only the basic checks. You can safely try the steps above, but HC usually points to a part or fault that needs a technician.
What if HC keeps coming back?
A code that returns after a reset and the checks above usually means a part is wearing out. Note when HC appears (which cycle, how often) and have your model number ready; it helps a technician bring the right part on the first visit.
Last reviewed 2026-10-19. Codes and steps can vary by model; check your owner's manual.