Whirlpool and GE both recommend replacing washer fill hoses every 5 years, sooner if you see bulges, cracks or drips at the couplings. Plan on roughly 30 minutes: close both faucets, unscrew the old hoses, check the rubber washers, then thread on the new ones hand-tight plus about two-thirds of a turn with pliers.
How often to replace fill hoses
Fill hoses sit under constant water pressure, every hour of every day the faucets are open. Rubber ages, fittings corrode and a hose can fail without much warning. Whirlpool's position is to replace them every 5 years to reduce the risk of a burst and leak, and GE's owner's manual says the same. Writing the install date on the hose with a marker makes the next one easy to plan.
Don't wait five years if a hose shows trouble. Replace it right away if you see any of these:
- A bulge or blister anywhere along the hose
- Cracks in the rubber, especially near the couplings where it flexes
- A kink or permanent crease from the washer being pushed too far back
- Rust or green corrosion on the metal couplings
- Drips at either end that tightening doesn't stop
Braided or rubber hoses
Basic hoses are black reinforced rubber. Braided hoses wrap the inner rubber tube in a woven jacket of stainless steel or nylon that resists kinks and abrasion. The water still runs through an inner tube that ages, and Whirlpool puts its braided hoses on the same 5-year schedule.
Whichever kind you buy, pick a length that leaves a little slack. Whirlpool's black rubber replacement pair is 4 ft (1.2 m) long and rated at 1,050 psi, and longer hoses are easy to find if your faucets sit farther away. A hose that's too short gets pulled tight when the washer vibrates, and one far too long tends to kink behind the machine. Some hoses have a 90-degree elbow on one end, and GE's manual has that end go on the washer, which lets it sit closer to the wall without a sharp bend. For its braided hose kit, Whirlpool lists standard pliers as the tool you'll need.
Tools and time
Allow roughly 20 to 40 minutes, most of it spent pulling the washer out and pushing it back.
- Two new fill hoses (hot and cold) with flat rubber washers
- Slip-joint or channel-lock pliers
- A bucket and a couple of old towels
- Inlet screen washers, if your new hoses don't include them
- Flashlight
- Marker for writing the date on the hoses
Shut off the water and remove the old hoses
Water left in the hoses will come out when you loosen them, so keep the bucket close.
Unplug the power cord and slide the washer out far enough to reach the faucets and the back panel comfortably.
Turn the hot and cold faucets clockwise until they stop. If a faucet won't close fully or leaks at the stem, stop here and have it repaired first.
Hold the bucket under the faucet end of one hose and unscrew the coupling counterclockwise. Let it drain.
Unscrew the other end from the washer's inlet valve. Note which inlet is hot and which is cold; most are marked H and C.
Repeat for the second hose, then look into the washer's inlet ports with the flashlight for a screen packed with sediment.
Flush the lines and check the screens and washers
GE's installation instructions have you run some water from both faucets to flush the lines before connecting new hoses. Do it into the bucket. That clears out grit that would otherwise lodge in the new screens or the inlet valve.
Look inside each coupling on the new hoses. The end that goes on the washer needs a flat rubber washer seated in the bottom of the coupling. If one has fallen out in the package, put it back before you go further.
Most hoses also take a screen washer, a rubber washer with a small dome-shaped mesh filter. Whirlpool sells these as inlet screens and describes them as both a seal and a debris trap that protects the water valve. GE has them go in the faucet ends of the hoses (not the elbow end), with the raised side facing the faucet. Other washers handle screens differently, so follow your own manual for where they go.
Connect the new hoses
Start every coupling by hand. Brass and plastic threads cross with very little effort, and a cross-threaded coupling will leak no matter how hard you tighten it. LG and GE both warn against cross-threading.
Thread the hot hose onto the inlet marked H on the washer (GE's manual puts H on the outside). Spin it on by hand until the washer inside seats.
Tighten it another two-thirds of a turn with pliers. That's GE's figure. GE also warns against over-tightening, since more force won't fix a coupling that isn't seated.
Connect the cold hose to the C inlet the same way.
Attach the free ends to the matching faucets, hand-tight first, then two-thirds of a turn with pliers.
Route the hoses so they curve gently to the faucets without sharp bends or contact with the drain hose.
Turn the water on and check for leaks
Open both faucets slowly and wipe every connection with a dry paper towel. Any dampness after a minute means a coupling needs a little more snugging, or the washer inside isn't seated. Close the faucet before taking a coupling off to reseat it.
Plug the washer in and run a short warm cycle, then check all four connections again while it fills. Push the washer back without crushing the hoses against the wall, and look one more time after a day of use.
If the washer flashes a hot and cold reversed code after the swap, the hoses are on the wrong inlets. That shows as HC on Whirlpool and Maytag and 4C2 on Samsung. Close the faucets and swap the connections at the washer.
Habits that make hoses last
GE suggests turning off both faucets when the washer won't be used for a while, such as during a vacation, so a hose failure can't flood an empty house. Leave a few inches of space behind the machine so the hoses don't kink. If your water pressure is unusually high, LG's guidance for its top-loaders is that anything above 116 psi needs a pressure-reducing valve, which a plumber can fit.
When to call a professional
Call a plumber if a faucet leaks at its stem, won't close, or the pipe behind it is corroded, or if the inlet threads on the washer are damaged. A washer that still won't fill properly with new hoses and clean screens may need a new water inlet valve.
Parts involved
Error codes for this problem
- HCHot and cold hoses reversedWhirlpool
- HCHot and cold hoses are reversedMaytag
- 4C2Hot and cold hoses are reversedSamsung
- 4CWasher is not filling with waterSamsung
- IEWasher isn't filling with waterLG
- F8 E1Not enough water coming inAmana
- F8E1Washer is filling too slowlyMaytag
- F8E1Long fill or low water flowWhirlpool
- F8 E1Not enough water coming inAmana
- F8E1Washer is filling too slowlyMaytag
- F8E1Long fill or low water flowWhirlpool
- E11Water supply problem or slow fillElectrolux
- E11Washer is taking too long to fillFrigidaire
- E17 / F17Water is not coming in fast enoughBosch
- H2O SUPPLYWasher is not getting waterGE
- E22Fill took too longGE
- F20No water or too little waterAmana
- E4Washer isn't fillingHaier